Feedback from Tina Coate
Sent: 13 January 2016 7:45 SA
To: ‘Diu Ciao Asia Travel’
Cc: ‘Caroline Garstone’
Subject: RE: reservation form Coate/ Garstone CV2481115
Hi Ms Diu,
Now that I am back at work and have internet again I wanted to take the time to thank you for an exceptional holiday.
I must say I was a little dubious booking through an overseas agent, however during the whole process you made me feel very secure with your very professional service and prompt replies to all my email requests. The care and commitment that you put into making sure our holiday was special meant the world to us.
I can’t thank you enough for helping to create one of the most memorable and special holidays in our lives. I requested a privately guided adventure style holiday for my sister, nieces and myself and the itinerary you put together for us I must say totally exceeded my expectations. The English speaking guides we had are also deserving of a special thank you, they looked after us very well at no point did we feel unsafe while in their hands and it was great they were all from the areas we visited so that we had the local knowledge as well.
So thank you……In Ha Noi : Mr. Hanh (Hank), In Hue – Hoi An : Mr Vu, In Da Lat : Mr. Linh and In Saigon – Mekong : Mr Hieu (Tiger)
We spent a lot of time thinking the next day could not get any better than the day we were on, the scenery, the food, the activities just seemed to get better and better and the grins on our faces wider and wider.
So thank you very much…and if I am travelling that way again I will gladly book through yourself and Ciao Asia Travel again.
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