From: Eilis Mc Keon
Subject: Re: Ha Long Cruise
We have come back from Sapa this morning. We will stay in Hanoi 2 nights more. Thank you for your assistance in booking Sapa and the cruise in Halong Bay. The Halong Jasmine is excellent and we both thoroughly enjoyed! The food was great and the staff on board extremely professional and friendly.
Thanks and kind regards,
Eilis Mc Keon – United Kingdom
To: Quyen Le
Sent: Thursday, September 02, 2013 5:50 AM
Subject: CUSTOMIZED TOURS FROM Mrs. Josephine O\’Connell
Xin Chao Quyen Le,
How are you?
Sorry for writing you just now, but after one week of vacation, coming back i had a lot of thing to do.
I want to tell you that our trip in Vietnam was fantastic .. Vietnam is a wonderful country and we just regretted not to extend our trip more to see something else.
We were so pleased about your fantastic organization. Everything was so perfect, Very good hotels, guides, fantastic drivers and cars…
I did recomended your agency to many of my friends and i m sure that many of them will contact you for a tour. Thank you for your lovely picture. I like it very much. I will hand on it at the middle of my living room.
I already tell you that we want to make a trip next year in Cambodia. Do you think that the same time like this year will be fine to visit this country? If not which would be to good period to visit ? Hope to have your recommend soon.
Once again thank you so much for your wonderful assistance.
To: Huong Tran
Sent: Friday, August 25, 2013 1:06 PM
Subject: Re: CUSTOMIZED TOURS FROM
Dear Huong ,
Sorry for my later answer and thank you and your company for the well- done Vietnam tour for our trip, Mike and I early this year. We enjoyed ourselves and hopefully we can plan another holiday in Vietnam later on. We’ll definitely recommend you.
We had a fabulous time and that only occurred because of your help in booking the holiday and making sure that all ran as it should. Once again we like to express our appreciation and our compliments to your choice of staff. If you ever come to Sydney, please do drop us a line, we’ll be happy to show you around.
Thanks and kind regards,
Mike and Rebecca from Australia
From: Danilo Cruz
Sent: Friday, April 26, 2013 2:06 PM
Subject: Re: CUSTOMIZED TOURS FROM Ms. Susan Moss
We hope this message finds you well. We have been home now for a few days .We wanted to thank you for putting together such a wonderful trip for our group. Everyone enjoyed it very much. All of our guides were excellent, the food was wonderful and we bought a lot of souvenirs …
We were impressed with how you handled the few problems that came up, and we do realize that the fault was not yours or that of your company. We will definitely recommend your company to all our friends and family who are interested in traveling to Vietnam or Myanmar. We will come back to Vietnam to visit Sapa, Den Bien, Mai Chau and will be sure to contact you for our travel plans.
Everyone enjoyed the trip and has fond memories of the experience. Thank you again for all your patience, suggestions and help.
From: Danilo Cruz
Sent: Monday, April 25, 2013 11:23 AM
Subject: THANK YOU, THANK YOU!!!
We ‘ve just returned from our long trip 10 days ago .Our trip was absolutely phenomenal but I’m still exhausted and my time clock hasn’t yet adjusted. Although we didn’t have any jet lag flying to Chiang Mai, etc., returning to the U.K. has been really tough.
Anyway, I want to sincerely thank you so much for the information you provided me and for everything you did on our behalf. Saigon is AMAZING!! There is so much energy and excitement and we couldn’t believe all the motorscooters, with up to 5 people on each.
The Palm Garden Resort was fabulous and we loved Hoi An. Our room was exquisite and the pool and beach were as beautiful as any we’ve ever been to. The Vietnamse were so nice to us and of the countries we visited (VN, Cambodia and Thailand), Vietnam was my definite favorite. Next time I hope we can get to Hanoi and see you.
THANK YOU SO VERY MUCH!! Please feel free to refer any of your potential clients to me if you would like me to give you a recommendation. You were so professional, knowledgeable and kind and I’m really happy to have worked with you and your agency.
Have a GREAT day , Tran
Sent: Tuesday, August 17, 2013 10:07 AM
Thank you for just a fabulous job of arranging our itinerary for my family to Vietnam. I have already recommended you to our some of my friends (see email below).
You did just an outstanding job of arranging the perfect itinerary. It was well done, as we enjoyed enough free time and activities for our sons which included swimming, snorkeling and kayaking in Halong Bay outside of Hanoi, a trip highlight. The junk boat was a real great; we enjoyed being aboard the V’spirit Cruise. The caves of Halong Harbor were exceptional. Next time, we would like a 2-day cruise.
Best wishes for you.
Thank you for your email. We arrived home on Monday and our daughter and son-in-law went home to New Zealand last night. Now I’m just getting to read my emails.
Everything about our trip was wonderful. My husband and I enjoyed being back in Vietnam. We really like the part up in Sapa as this was new for us. We all loved the walk in the valley to the Hmong villages and wished it could have been longer.
Everything went according to plan. Our transfers were all on time, the hotels were good. We especially liked Liberty Central in Saigon and LeMaison in Hanoi.
We had very good guides we were very well taken care of.
What a surprise to receive gifts from Tour to Vietnam net. They are very nice; we have put them in our home and are using them already.
So thank you once again for organising our holiday so it all ran very smoothly. Maybe we will email you again. I have given your email contact to friends here in Bangkok so hopefully you will hear from them sometime.
Thank you, Tran. Everything was terrific on both trips. On the first trip, we enjoyed everything and the guides, buses, etc all were fine. Saigon Star was good – Chancery is better but as it wasn’t available Saigon Star was fine. In Phnom Penh we had gifts at our hotel and the children were delighted. I can highly recommend the Cardamon – it was terrific in PP.
All in all, a great trip.
With regard to Tim and my trip – it couldn’t have been better. We had a really wonderful time and there was nothing at all I could complain about. The absolute best tour guide I have had was the young man in Hue and Hoi An called Tu – although I think he has another name as well. He was terrific and a wonderful young man.
We loved central Vietnam and Hue and Hoi An in particular
I am already planning our next trip and want to go to Sapa and back to Hoi An – might not be til next year but I will be in touch with you then.
Thank you for all you did – I will recommend you highly to anyone travelling to Vietnam and Cambodia.
With kindest regards.
I am doing fine. Thanks.
My parents are back in Singapore and they enjoyed their trip in Hanoi especially in Halong Bay.They are grateful for the travel arrangements made for them. Thanks again.Have a good weekend.
Hi Tran, I hope you are doing well. We have arrived back home safe and sound. Just a little jet lagged. We did have some excitement on our way home in that we were at the airport in Tokyo when the earthquake struck. It was 7.3 and you probably have heard about it on the news. We were sitting at the gate waiting to board our flight when the whole building started shaking. Very scary but no damage.I have so much to do now that I am home. Christmas is around the corner and I have to start to plan for packing for my trip to France. I leave on Jan. 3rd. When I am in France I will have lots of time to organize my pictures. I usually do an album online in something called Picassa. When I have it done I will send you the link and then you can see our pictures.I will miss our talking. I want to say that you did an amazing job coordinating this trip for us and I am so glad we decided to do it the way we did. It was perfect and I will recommend you to everyone I speak to.
Take care and stay in touch. You never know you might come to Canada one day or I might come back to Vietnam.
Big hug back to you.
Robert and Marisa Komisar
Now that we have returned home, I’m writing to let you know that we had wonderful time in Vietnam. We found the country to be beautiful, the people delightful and the food delicious!All of the arrangements you made for us worked out very smoothly and we enjoyed all of our tours. We were particularly surprised by the level of luxury on the Indochina Sails cruise on Halong Bay – the 1 night cruise was perfect for us. While we were in Hanoi, we used the Conifer Hotel as a base between tours. Each time we returned, we felt like we were returning home – the staff was so welcoming and friendly. It is a wonderful hotel – thank you so much for including it in the list of recommended hotels in Hanoi.
We will be happy to recommend Tour to Vietnam net to any of our friends who may be planning trips to Vietnam.
We regret we were not able to meet you in person while we were in Hanoi. But, we may be returning in the future, so hopefully we will meet you then.
Thank you again for your careful attention to detail and for organizing our trip so well.
Janet Noll Naumer
We were very sorry to have missed you. We were so looking forward to meeting you. All the same, we once again want to express our appreciation of the excellent way you organized our trip. Everything was perfect and we do feel that we have come to know your lovely country and its people a little bit. Mr. Son was an absolutely exceptional driver. We have had many drivers over the years in different countries – all of them good – but Mr. Son was the best we ever had. He was in perfect control of every situation and from the very beginning, we both felt completely safe with him. If you speak to him, please let him know how much we enjoyed the two weeks with him.
Please charge the additional night at the Metropole to our Mastercard and thanks again for eveerything you have done for us. we will be sure to recommend your agency should people we know plan to visit Vietnam.
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