Susan Moss

From: Danilo Cruz
Sent: Friday, April 26, 2013 2:06 PM
Subject: Re: CUSTOMIZED TOURS FROM Ms. Susan Moss

Hi Huong,

We hope this message finds you well. We have been home now for a few days .We wanted to thank you for putting together such a wonderful trip for our group. Everyone enjoyed it very much. All of our guides were excellent, the food was wonderful and we bought a lot of souvenirs …

We were impressed with how you handled the few problems that came up, and we do realize that the fault was not yours or that of your company. We will definitely recommend your company to all our friends and family who are interested in traveling to Vietnam or Myanmar. We will come back to Vietnam to visit Sapa, Den Bien, Mai Chau and will be sure to contact you for our travel plans.

Everyone enjoyed the trip and has fond memories of the experience. Thank you again for all your patience, suggestions and help.

Warm Regards,
Susan Moss